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What we do What we do

What we do

We are retail specialists, working with the world’s biggest retailers to transform the customer experience.

Our Services

Strategy and Solutions

Strategy and Solutions

Strategy

Strategy

We complete a full review of your operating model. Aligned to your strategic goals and priorities, we recommend ways to turn customer pain points into compelling experiences.

 

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Design

Design

We reimagine new spaces and experiences with aesthetics, innovation and ergonomics that matters most to your customers. Our expertise is in designing checkout and service experiences.

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Operating Model and Organisation Design​

Operating Model and Organisation Design​

We design and implement operating frameworks that enables businesses to deliver outstanding customer experiences

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Bespoke Checkout Solutions

Bespoke Checkout Solutions

We elevate the checkout experience with a balanced mix of  traditional, self and hybrid checkouts, that we can customise, manufacture and install.

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Technology

Technology

We know technology but we also know your strategic intent and your customer pain points, we recommend the solutions that adds true value and solves your business problems.

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Program Management

Program Management

When we manage all aspects of your project, we are faster and more affordable. We are 100% accountable for your results.

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Build and Implement

Build and Implement

Manufacturing and Logistics

Manufacturing and Logistics

We make high quality and sustainable checkouts and peripherals. We have many sites around the world, enabling us to offer competitive pricing.

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Shopfitting, Building and Construction

Shopfitting, Building and Construction

As principal contractor, we manage all relations, site audits, planning, installation, decommissioning and rectifications, bringing rigor and governance on-site. 

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IT Installation and Maintenance

IT Installation and Maintenance

We assemble and install hardware, load and configure software, and support all types of IMAC (Installs, Moves, Adds, Changes) so everything works from day 1 and beyond.

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Change and Training

Change and Training

Change Management

Change Management

We develop strategies from the human perspective to inspire and build knowledge and skills to support customers and teams through change, leading to faster adoption and benefit realisation.

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Training

Training

Everything we do focuses on building skilledconfident team members who deliver outstanding customer service. We offer strategy, design, digital, and learning experiences, integrating them into existing development programs. 

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