This website is operated by CLX Professionals Pty Ltd (CLX) and whose registered address is Wey House, Franham Road, Guildford, Surrey GU1 4YD England. (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.clxprofessionals.com (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or subscribe to our newsletter. The information you give us may include your name, address, e-mail address and phone number.
Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:
- technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
How we may use the information we collect
We use the information in the following ways:
Information you supply to us. We will use this information:
- to provide you with information and/or services that you request from us;
- to issue you a copy of our newsletter.
Information we automatically collect about you. We will use this information:
- to administer our site including troubleshooting and statistical purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server located in Australia. We use a trusted third party website and hosting provider (GoDaddy) to facilitate the running and management of this website. GoDaddy meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that GoDaddy process, is kept secure and only processed in the manner we instruct them to. GoDaddy cannot access, provide, rectify or delete any data that they store on our behalf without permission.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to us through our contact details within the main website. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
What is a cookie?
Cookies are small files put on your device by the various websites you visit. They exist in order to ensure websites work efficiently, and so as to provide information to website owners as well as third parties who might use them for other purposes. The information is intended to ensure a more responsive and personalised experience which is what we provide in our service at CLX Professionals all the way down to our website. You might find that cookies are being used directly by us on your device or by a third-party on our behalf. Essentially, when you browse our website we are collecting information through cookies or other the technologies.
We utilise Cookies for a few different purposes. These are
- For the functioning of our website, this is necessary and not something that can be switched off. These cookies are responsive to specific actions you as the website visitor make such as setting preferences for privacy or filling forms in.
- For analytics, these cookies are put in place by third parties to our site.
How long do the cookies stay active?
The cookies will have expired as soon as you leave our website, when you have closed the browser.
How can I control cookies?
You are able to manage cookies in a variety of ways, though this might impact on your experience using the website.
You are able to change browser settings in order to manage your cookies. To find out more about this visit: http://www.aboutcookies.org/.
We can control consent to cookies on our web browser not to websites that might be linked to ours. Please refer to the privacy policies of any sites hyperlinked to ours or any third parties of concern.
Cookies Policy Complaints or Enquiries
If you have any queries or complaints about our Cookies Policy please contact us at: